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Survey of public sector information management

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From 2019, the Survey of public sector information management will be delivered regularly (annually for at least the first two years). Survey findings are analysed and reported. The findings also inform the Chief Archivist's Report on the State of Government Recordkeeping. The raw data from the survey is published on data.govt.nz.

Analysis of survey data helps us:

  • form and share a picture of the performance of public sector information and records management 

  • track performance over time using key health indicators

  • gather insights on the challenges, risks and opportunities organisations are facing

  • inform reporting to the government and the public on the state of public sector information and records management 

Most regulated organisations, including local authorities, receive the survey. Although we send it directly to Executive Sponsors, it is our expectation that information and records management staff will contribute to the response. 

The survey results benefit organisations by: 

  • providing the opportunity for benchmarking your organisation’s information and records management performance

  • showing your organisation’s information and records management performance over time

Survey of public sector information management 2024

The survey of public sector information management 2024 is now open from 8 July – 29 July 2024.

Read more about the survey of public sector information management 2024

Survey of public sector information management 2022

Summary

Public sector organisations are stewards of information about New Zealanders. Effective management of this information is critical for them to maintain their social licence. Information management practices include acquisition, custodianship, distribution, and disposal through archiving or deletion.

The maturity of an organisation’s information management strategy provides an indication of their ability to protect their information in times of business change (information is often exposed to greater risks when an organisation is undergoing change). In the last few years, many public sector organisations have had to make business changes in response to COVID-19.

The annual Survey of public sector information management is a key regulatory tool for assuring public sector information is well-managed. The following key indicators provide a high-level perspective on whether information management is improving, declining, or remaining stable.

Read the report on Survey of public sector information management 2021/22

Findings report - Survey of public sector information management 2021/22 (PDF, 3.53MB)

Summary - Survey of public sector information management 2021/22 (PDF, 284KB)

The dataset, questionnaire and guide to skip logic is available on data.govt.nz.

Survey of public sector information management 2021

Summary

Public sector organisations are stewards of information about New Zealanders. Effective management of this information is critical for them to maintain their social licence.

Information management practices include acquisition, custodianship, distribution, and disposal through archiving or deletion.

The maturity of an organisation’s information management strategy provides an indication of their ability to protect their information in times of business change (information is often exposed to greater risks when an organisation is undergoing change). In the last few years, many public sector organisations have had to make business changes in response to COVID-19.

Read the report on Survey of public sector information management 2020/21

Findings report - Survey of public sector information management 2020/21 (PDF, 4MB)

Summary - Survey of public sector information management 2020/21 (PDF, 666KB)

The dataset, questionnaire and guide to skip logic is available on data.govt.nz.

Background

The 2021 Survey of Public Sector Information Management was open from 8-25 June 2021.

The survey covered all core public offices and local authorities (i.e. councils) but excluded:

  • Ministers of the Crown

  • School boards

  • Crown entity subsidiaries

  • Reserve boards as defined under section 2 of the Reserves Act 1977

  • Regional fish and game councils

  • Council-controlled organisations

Key findings will be published later this year in the Chief Archivist’s Report on the State of Government Recordkeeping.

A reference copy of the survey questionnaire is available (PDF, 1.2MB)

Survey of public sector information management 2020

Public offices and local authorities were invited to report on the state of their information management, during the period 20 July to 7 August 2020. Executive sponsors received the invitation to participate and were responsible for coordinating the response for their organisation. Final survey responses were submitted through the SurveyMonkey link sent to Executive Sponsors. A  PDF reference copy of the survey questions (PDF, 1.19 MB) can be downloaded (This PDF is for reference only. It does not show the skip logic as applied in the online version).

Survey of public sector information management 2019

The Survey of public sector information management 2019 was open from 17 June to 8 July 2019. Public offices and local authorities were invited to respond through the online survey tool SurveyMonkey. Out of 254 organisations invited, 228 responded.